Finding talent with AI

I. Talent Acquisition


According to the latest Gartner insights, many HR leaders feel a sense of urgency about moving forward with artificial intelligence (AI) in the HR function. A massive 81% of HR leaders have explored or implemented AI solutions to improve process efficiency within their organization.

Decisions about human capital have a profound impact on organizational profitability, culture, and reputation. In recent years, there has been a notable shift towards quantitative and technology-supported decisions in talent acquisition, particularly at the executive level, propelled by rapid advancements in AI models and technologies. Hiring external leadership talent can be quite expensive, but the cost pales in relation to the negative organizational impact of making a “wrong” leadership hire.

Traditionally, talent acquisition relied on various quantitative instruments to measure personality types, predictive factors for role success, goal orientation, strength dimensions, and cultural fit. These methods, augmented by verbal summaries and third-party evaluations, have been foundational in senior leadership development. However, their effectiveness in predicting key outcomes such as tenure, promotional trajectories, and overall corporate performance remains a topic of debate.

Woman executive

This situation begs the question: Are we missing a broader perspective in talent acquisition? A likely issue is the limited use of available data and the absence of computational techniques, such as modern machine learning (ML) and artificial intelligence (AI) systems. There now exists a significant opportunity to leverage AI for correlating candidate evaluations with business outcomes, particularly in senior leadership roles where their impact is most pronounced.

Recent advancements in AI and automation within talent acquisition have focused on enhancing productivity. For instance, AI’s application in sifting through numerous resumes for technical roles, as seen in Google’s AI-powered Hire system, exemplifies this trend. The stakes are higher for executive roles due to long-term costs and benefits, necessitating deeper analysis into factors like organizational fit, leadership, and strategic thinking.

Finding talent

AI streamlines these processes by systematically analyzing large volumes of resumes and online profiles. This alignment with the company’s job descriptions and benchmarking against similar roles in peer companies accelerates the screening process and provides insights beyond traditional talent acquisition capabilities. Moreover, AI/ML systems are being developed to create confidence-based predictive models to assess executives’ potential impact on corporate performance.

Ethical considerations, such as bias in AI algorithms and transparency in decision-making, are paramount. Addressing these challenges involves training AI/ML systems on diverse and unbiased data sets to uphold fairness and objectivity in leadership evaluation.

The integration of AI in talent acquisition, while promising, faces challenges around data privacy, algorithmic bias, and integration with existing HR infrastructure. Overcoming these hurdles requires careful planning and execution. Of particular importance will be the need to integrate qualitative and quantitative insight from traditional candidate screening as well as monitor quality of AI’s more automated screening approach. Over time, the organizations that develop databases of the collective human–machine assessments can quantify predictive value.

Talent Found

Looking ahead, the role of AI in talent acquisition is set to grow, encompassing more interactive and engaging recruitment processes like AI-driven interviews. As organizations navigate the complexities of talent acquisition in a rapidly evolving landscape, AI stands as a pivotal technology in shaping the future of human capital management.

In conclusion, the integration of AI and ML in talent acquisition, especially at the executive level, offers a promising frontier. While challenges remain, the potential of these technologies to transform recruitment processes, enhance decision-making, and improve organizational outcomes is immense. As we continue to explore and refine these tools, the landscape of talent acquisition and development is set for a significant and exciting transformation.

Shrikant Dash

Shrikant Dash
Managing Partner

Carpe Diem Partners

These market insights from Carpe Diem Global Partners are gathered from the firm’s extensive client work leading Board, CEO, CXO, and CHRO executive search engagements for public and private multinational companies. For deeper, custom insights, contact Shrikant Dash at sdash@carpediempartners.com or Matthew Roberts at mroberts@carpediempartners.com.

Dr. Matthew Roberts, PhD

Matthew Roberts Managing Partner