Chief Data & Analytics Officers Archives - Carpe Diem Global Partners

How is AI/Analytics Creating Value in 2024?

Carpe Diem Global Partners interviewed 52 Chief Analytics Officers from predominantly global companies between $1B – $50B in revenue over the last 60 days to understand their take on where analytics was providing the greatest value for their organizations.

This white paper explores the diverse applications of data analytics across various business functions and industries. It highlights the importance of data-driven decision-making and emphasizes the potential for analytics to generate significant value.

Culture and Change Management Practice Leader, Craig Kamins, joins Leadership Advisory Firm

Craig Kamins, JD, MBA, spanning multiple decades in global consulting companies, Korn Ferry, Gallup, and McKinsey, extends the firm’s leadership advisory services, broadening its ability to help executive leaders navigate culture change.

Leveraging Culture to Enable Organizational Change

Mr. Craig Kamins will serve as the head of the firm’s new Culture and Change Management Practice. Carpe Diem sees this as an area of vital importance to clients as they attempt to navigate through another period of dynamic change.

For a few years, organizations framed their people strategy around their response to COVID. Then they had to deal with the recession, return to work and its aftermath, and now the onslaught of artificial intelligence. Organizations with healthy and supportive cultures are in the best position to weather the storm.

Helping Leaders Properly Assess and Map Culture Change – at Scale

Craig Kamins, JD, MBA

Mr. Kamins has over 25 years of experience partnering with clients assessing, aligning, and executing on culture and change management initiatives in a broad range of sectors including technology, consumer, healthcare, and industrial. This includes companies experiencing significant changes in leadership and organizational structures or facing disruptive changes to the business or operating model.

The Impact of Workforce Management and RTW Policies on Retail Cultures: A Mixed Bag

The retail industry is in the midst of a grand experiment: remote work. While some companies are singing its praises, others are still trying to figure out the tune. The question on everyone’s mind: does remote work benefit the bottom line and company culture?

Emerging Uses of AI in Human Capital Management: Part 2

II. Employee Leadership Assessment

Emerging Uses of AI in Human Capital Management: Part 1

I. Talent Acquisition

Chief Scientific Officer & Operating Executive Matthew Roberts Joins Carpe Diem Global Partners

Matthew Roberts, PHD., MBA, spanning multiple decades in multinational and emerging market companies has joined the firm to build capability in its new Chief Science Officer practice.

Dr. Matthew Roberts has over 25 years of success in driving corporate growth through science, technology, innovation, operations as a C-Level executive and as a trusted advisor. He currently manages a portfolio of growth-phase companies, while historically having worked with large multinationals at Pharmavite, The Nature’s Bounty Company, Abbott Nutrition, and Nestlé. He has served on the board or as a trusted advisor to a number of emerging food, beverage, and pharmaceutical companies. Examples include the Nutrition Capital Network, WellVest, ChromaDex, Pierre Marcolini, VetCentric, Attune Foods, and others.
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Is AI Adoption by Marketers happening now? You Bet.

With the explosion of data and AI as potentially the most transformative technology since the Internet, leaders in a variety of fields have been tasked with leveraging it for everything from improving productivity and identifying new business opportunities to automating reporting and customer service.

Intelligent Agility and Efficiency in PM: How CIOs Can Augment AI Toolkits

While the field of Project Management (PM) has historically relied on data for measurement and reporting, as well as predictive models and process controls/automation, we are currently at an inflection point due to recent advances in generative artificial intelligence (Gen AI), relying on computationally complex large language models (LLMs). The initial generative AI proofs-of-concept (Google’s Bard, OpenAI’s Chat-GPT) were built to showcase the power of LLMs in enhancing productivity and distilling knowledge in large unstructured public databases; they have generated excitement but have thrown up attendant risks (privacy risks, edge learning LLM hallucinations, data management barriers, and computational complexity). In addition, in this nascent phase, it has been a struggle to find clear, consistent, scalable use cases.

AI Pioneer and Chief Analytics Officer at Citigroup, Discover, and GE, joins Leadership Advisory Firm, building its first AI Practice.

Shrikant Dash, spanning multiple decades in the world’s most progressive market leaders, has joined the firm to build its capability in its new AI practice. Considered a pioneering executive leader in AI, ML, and CRM solutions at scale.

As a former C-suite Executive in four F500 companies, Shrikant brings extensive insights to Boards, CEOs, and functional leaders on how to design, hire and deliver world class leadership in functions dependent on AI and ML: Analytics, Compliance, Risk, Data, Marketing, Growth. The authenticity of Shrikant’s experience will quickly help Boards and CEOs wade through hype and reality, creating value, and improving organizational effectiveness. Read More

SaaS Valuations: What Executives Believe are the Drivers in 2022 and 2023

Executive Summary

With Venture Capital restricting investment and SaaS-based business valuations plummeting, executives are refining their approach to valuing VC backed growth-stage companies. Favored strategies include focusing on fundamentals such as revenue growth, burn rate, and cash management. Companies demonstrating strong performance in these areas are more likely to thrive and find access to capital.

SaaS Valuations: What Executives Believe are the Drivers in 2022

Executive Summary:

With Venture Capital restricting investment and SaaS-based business valuations plummeting, executives are refining their approach to valuing VC-backed growth-stage companies. Favored strategies include focusing on fundamentals such as revenue, burn rate, and cash management. Companies demonstrating strong performance in these areas are more likely to thrive and find access to capital.

Key Trends Leading the Aesthetics Industry

2021 saw a significant rise in the popularity of the aesthetics industry with more and more workers turning remote and wanting to appear their best selves on Zoom calls. This increase in awareness and acceptance of enhancements has created a wealth of new products and treatments being utilized by consumers, including millennials and men.
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The Top Three Innovations Companies Are Investing in to Produce Stronger Omnichannel Results

The Top Three Innovations Companies Are Investing in to Produce Stronger Omnichannel Results?

Carpe Diem Managing Partners Chris Browning and Jeff DeFazio, spoke with 61 Digital Marketing Leaders about the innovations they are investing in to maintain a competitive omnichannel strategy. The conversations comprised of digital executives from retailers with $5B or greater in revenue with stores located in the United States.

Major findings included improvements in the expanded use of IoT technologies on mobile applications to leverage in-store customer experiences, in-store inventory for DTC fulfillment, sending products directly to customers from suppliers, and expanding loyalty programs through increased personalization.
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Carpe Diem Global Partners launches new Technology Officers Practice with the addition of Michael Whitehead

Mike Whitehead, former SVP, CIO, and Global Head of Technology for Johnson & Johnson and McCormick has joined Carpe Diem Global Partners. Career spans Healthcare, Life Sciences, Consumer Products, and diverse global manufacturing industries.

San Francisco, January 20, 2022

Carpe Diem Global Partners announced today, that Michael Whitehead will join the firm as Managing Partner. Mike will build and lead the firm’s new Technology Officers practice across all verticals.

Michael’s career as the Senior Technology Executive has spanned dynamic global brands such as Johnson & Johnson, McCormick and Company, Millennium Chemicals and Cotiviti, a private equity firm. This experience balanced with strategic advisory and technology consulting with Cap Gemini, WGroup, and Fortium Partners, has afforded him the opportunity to cover a diverse set of industries, technologies, and deliver solutions for unique business challenges.

WARNING: STORM HAZARD:
The Great Resignation is Coming.

A divergence is taking place in the business community. A traditional leadership approach that values centralization is bringing workers back to the office with the expectation that closer physical proximity generates greater collaboration, hence more efficient outcomes. While another approach, quickly being embraced by the technology industry, believes remote workers can be as effective and happier in a decentralized structure.

These opposing visions are setting the stage this fall for a turbulent re-entry into the workplace if the pandemic recedes. With some of the biggest names in tech offering new hires lucrative opportunities with no requirement to relocate, many workers are leaving their current companies outright rather than return to long, costly commutes and 60-hour workweeks at the office. An even larger swath of associates forced to return are compliant publicly but privately are searching for new opportunities that offer greater flexibility to work remotely. The potential impact across industries is so great that some are already christening this fall “the great resignation” in memory of the great recession in 2010.
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What Are the World Class Building Blocks of a Digital Strategy That Drive Exceptional Growth in Today’s Consumer Oriented Global Businesses?

Most organizations anticipate big results from their digital transformation efforts. Surveys show companies expect digital initiatives to deliver annual growth and cost efficiencies of 5 to 10 percent or more in the first three to five years. Yet few businesses see growth of that scale despite significant investments. A strong digital strategy is critical for deeper customer insights, internally and externally, reaching new customers and building deeper relationships with existing ones more effectively. But what are the necessary building blocks of a digital marketing strategy that the most progressive companies are deploying to drive exceptional growth?

In Today’s Market, What Are the Main Obstacles Leading a Digital Transformation?

Over the last year, COVID-19 restrictions brought a new urgency for businesses to begin or accelerate their digital transformation. A McKinsey Global Survey of executives recently found the adoption of digital technology has speeded up by several years in response to the pandemic, and most of those changes will be long-term. The road to becoming a digital business is rarely smooth, however, and there are many obstacles that can hinder an organization’s efforts. What difficulties are businesses likely to encounter and how can they move past them?

What Leaders Do During Crisis

The coronavirus pandemic is a crisis unlike any most executives have ever seen. With much of the country under shelter-in-place orders, companies have been forced to transform into remote businesses almost overnight. And most are completely unprepared. No business continuity plan accounts for an entire workforce shifting abruptly from working in a central office or manufacturing plant to working out of their homes.

Predictably, businesses have been upended, with CEOs and CHROs bearing the brunt. Both leaders have had to shift to crisis manager roles, balancing growth with survival as they improvise how to operate remotely, keep employees engaged, and maintain productivity. The examples of resilience, teamwork, creativity, humility, and innovation have been nothing short of inspiring.

In just a few weeks, we’ve seen how this new way of doing business has impacted retained executive search. Our clients are still hiring, but launch meetings, prospect screenings, and candidate interviews are now done entirely through video conferencing. “Because of the new demands placed on our clients’ CEOs and CHROs especially, individual bandwidth has been stretched to human limits,” said Carpe Diem Global Partners Founder and Managing Partner Jeff DeFazio.

Most significantly, the face-to-face candidate interview and office tour that typically occurs in the middle of the executive search process has now been pushed to the very end of the process in hopes shelter-in-place orders will be lifted by the time of offer. That can have serious ramifications if the candidate or client decides to pull out of the process.

Chris Browning, Global Commercial Leader, Joins Carpe Diem Global Partners

Chris Browning, a global commercial leader with broad experience across the Consumer-Packaged Goods industry has joined the disruptive executive search firm, Carpe Diem Global Partners.

Effective immediately, Chris Browning will lead the firm’s commercial engagements across all verticals. As a Managing Partner, Chris will be an active client engagement leader in retained search and in the firm’s diagnostic consulting services.

“With the addition of Chris to our team, Carpe Diem Global Partners extends its functional expertise to growth minded clients looking to target, assess and acquire world class commercial leaders. Examples might be commercially leaning Chief Executive Officers, Chief Customer Officers, Chief Commercial Officers, Chief Growth Officers and/or SVP Sales and Marketing roles,” stated Jeff DeFazio, founding Partner of Carpe Diem Global Partners.

4 Keys To Creating A Great Customer Experience

It is said customers don’t compare brands to their competitors, they judge them against the best customer experience they’ve ever had. Data supports that adage—customer experience (CX) will overtake price and product as the key brand differentiator by the end of 2020, according to a recent Walker study. Other research has found consumers are willing to pay more for a better customer experience. This presents a fantastic opportunity for businesses, but how do you start building a great CX strategy?

Four Emerging Technologies that are Transforming Customer Experience (Part One in a Two-Part Series)

The digital age has created better-informed, more-demanding customers. How a product or service is delivered is now just as important as the product or service itself. Customer experience (CX) will overtake price and product as the key brand differentiator by the end of 2020, according to a recent Walker study. Customer experience has become a strategic imperative for the CEO, CTO, and CMO and will soon be table stakes. To get there, organizations need a strong digital technology platform and a sense of what KPIs and stages are most influential in their customer’s journey.

How Companies Are Dealing With Tariffs

San Francisco, CA – August 14, 2019

President Trump’s tariffs have cost U.S. businesses $3.4 billion in June alone, according to data compiled by Tariffs Hurt the Heartland in conjunction with The Trade Partnership. That research was released just as the President announced that he would impose a 10 percent tariff on $300 billion in Chinese imports beginning Sept. 1, escalating a tit-for-tat standoff that has already seen imports from China drop by 12 percent during the first half of 2019.Read More